Skip to main content

Common errors and quick fixes

Overview​

This FAQ lists frequent issues and practical checks to restore normal operations quickly.

Scope note​

Available actions and screens can vary depending on your role, plan, and organization configuration.

Before you start​

When an issue appears, verify first:

  • date range
  • filters and views
  • user role permissions
  • data completeness (skills, availability, requests)

Steps​

  1. Reproduce the issue with the same filters and period.
  2. Check whether required data exists and is up to date.
  3. Confirm user permissions and role scope.
  4. Retry the action after corrections.
  5. Escalate internally if the issue persists.

Tips​

  • Keep employee and request data current.
  • Review leave approvals before final scheduling.
  • Use your dashboard indicators to identify highest-impact issues first.